Agree what a worthwhile sale costs.
Understand margin, order value and the costs of serving the customer. Use that context to set acquisition targets the business can work with.

Our advertising principles / The next dollar
A campaign can win sales and still become expensive to scale. We keep the business economics in the conversation when deciding where the next advertising dollar belongs.
Products, shipping, returns, advertising and agency fees all have to be paid. Growth needs to be considered against those costs. A bigger sales number on its own doesn’t prove a bigger budget is justified.
Understand margin, order value and the costs of serving the customer. Use that context to set acquisition targets the business can work with.
Look at the cost and value of the response as the campaign reaches more people. Challenge the assumption that yesterday’s return will hold at a higher budget.
Use the response to guide the next decision. Each budget change should have a reason you can understand and a result you can assess.
Tell us what you sell, how you advertise now and what a better return would mean for your business.